Frequently Asked Questions (FAQs) at Mad Fog

Safety & Laws

How old do I need to be to purchase from your website?

You must be the age of majority in your province or state if you are ordering from the USA.

Does the signature of a 19+ person have to be provided?

YES and there are NO EXCEPTIONS to this rule!

Is Vaping safe?

Vaping can increase your exposure to chemicals that could harm your health (e.g. cause lung damage). Vaping could also expose you to nicotine, which is addictive.

Vaping Basics

How does a vape work?

In most e-cigarettes, puffing or pushing a button activates the battery-powered heating device, which vaporizes the liquid in the tank or pod. The person then inhales that vapor.

What is Propylene Glycol (PG)?

Propylene glycol is a thick, colorless liquid, which is nearly odorless but possesses a faintly sweet taste. It is  added to electronic cigarettes for a couple of reasons, as a thickening agent, a good solvent to hold the nicotine in.

What is Vegetable Glycerin (VG)?

Vegetable Glycerin is a thick, sweet liquid obtained from vegetable fats found in carrier oils, such as soybean oil or coconut oil. It is used to thicken the consistency of e-liquids and is used to produce those big clouds.

Refund and Privacy Policy

If you have any questions regarding the refund or privacy policy please refer to the pages dedicated to those policies. If you still have further questions contact us at info@madfog.ca